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Terms of Service

Last updated: 12.12.2025

These Terms of Service (“Terms”) govern the use of the website www.greenmethod.co and the provision of services by GreenMethod (“GreenMethod”, “we”, “us”, “our”). By accessing our website or engaging our services, you agree to these Terms.

1. About GreenMethod

GreenMethod is an independent consultancy and documentation agency providing professional services, including:

  • IT documentation and knowledge systems

  • Software and systems advisory

  • ISO-related documentation support

  • Audit and specialized documentation services

Contact:

 info@greenmethod.co

2. Scope of Services

2.1. GreenMethod provides documentation, analytical, and advisory services only.

2.2. GreenMethod does not provide:

  • Legal advice

  • Regulatory or compliance certification

  • Audit opinions or attestations

  • Accreditation services

  • Forensic or expert testimony

2.3. References to ISO standards, audits, or compliance contexts relate strictly to documentation and analytical support, not certification authority.

2.4. All services are provided based on an agreed scope, confirmed in writing prior to commencement.

3. Engagement & Acceptance

3.1. An engagement may be initiated via:

  • The “Start a Project” form

  • Email communication

  • Written proposal or agreement

3.2. Submission of a request does not constitute acceptance or a binding contract.

3.3. No work will begin until scope, pricing, and engagement terms are confirmed in writing.

3.4. GreenMethod reserves the right to accept or decline any engagement at its discretion.

4. Client Responsibilities

4.1. The client is responsible for providing accurate, complete, and timely information required to perform the services.

4.2. GreenMethod is not responsible for inaccuracies, omissions, or outcomes resulting from incomplete, outdated, or misleading information provided by the client.

4.3. The client remains solely responsible for decisions, actions, and outcomes based on the delivered documentation or advisory outputs.

5. Deliverables & Limitations

5.1. Deliverables reflect the information, systems, and processes available at the time of the engagement.

5.2. Documentation describes documented practices and system behavior, not guarantees of operational, legal, or security outcomes.

5.3. GreenMethod does not guarantee:

  • Audit success

  • Certification approval

  • Regulatory acceptance

  • Business or security outcomes

6. Use of Methods, Tools, and Systems

6.1. GreenMethod may use internally developed methodologies, analytical systems, templates, and tools to support service delivery.

6.2. All client-facing deliverables are reviewed and finalized by a human consultant.

6.3. Internal tools, frameworks, and methods remain the exclusive intellectual property of GreenMethod.

7. Fees & Payment

7.1. Fees are agreed upon in writing prior to the start of services.

7.2. Unless otherwise stated:

  • Fees are exclusive of VAT and applicable taxes

  • Invoices are payable within the agreed payment term

7.3. Late or non-payment may result in suspension or termination of services.

7.4. Fees paid are non-refundable for completed work or delivered milestones unless otherwise agreed in writing.

8. Confidentiality

8.1. Both parties agree to keep confidential all non-public information disclosed during the engagement.

8.2. Confidential information shall not be disclosed to third parties except:

  • With prior written consent

  • Where required by law

8.3. Confidentiality obligations survive termination of the engagement.

9. Intellectual Property

9.1. Upon full payment, the client is granted a non-exclusive, perpetual right to use delivered documentation internally.

9.2. GreenMethod retains ownership of:

  • Methodologies

  • Frameworks

  • Templates

  • Internal tools

9.3. Redistribution, resale, or external use of deliverables requires prior written permission unless otherwise agreed.

10. Liability & Limitation

10.1. GreenMethod shall not be liable for:

  • Indirect or consequential damages

  • Loss of revenue, profit, or business

  • Decisions made based on documentation or advisory outputs

10.2. GreenMethod’s total liability shall not exceed the fees paid for the specific engagement giving rise to the claim.

10.3. Nothing in these Terms limits liability where such limitation is not permitted by applicable law.

11. Termination

11.1. Either party may terminate an engagement by written notice.

11.2. Fees for work performed up to the termination date remain payable.

11.3. Clauses relating to confidentiality, intellectual property, and liability survive termination.

12. Third-Party Services

12.1. GreenMethod may use third-party tools or platforms for communication, storage, or delivery.

12.2. GreenMethod is not responsible for the availability, performance, or security of third-party services.

13. Website Use

13.1. Website content is provided for general informational purposes only.

13.2. Unauthorized copying, reproduction, or misuse of website content is prohibited.

14. Governing Law & Jurisdiction

14.1. These Terms are governed by the laws of the Republic of Croatia.

14.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Croatia.

15. Changes to These Terms

15.1. GreenMethod may update these Terms at any time.

15.2. The latest version will always be published on www.greenmethod.co.

16. Contact

For questions regarding these Terms or our services, contact:

info@greenmethod.co