IT Documentation & Knowledge Systems

Our work supports internal teams, audits, onboarding, system changes, and long-term operational continuity.

This service is best suited for organizations that:

• Rely on ERP, CRM, or business-critical software

• Lack accurate or up-to-date documentation

• Experience knowledge loss due to staff changes

• Operate across multiple systems or departments

• Require documentation for audits, compliance, or scale

We work with startups, SMEs, and larger organizations across the EU and the US.

• Documentation exists, but is outdated or inaccurate

• Processes live only in people’s heads

• System behavior differs from written procedures

• Knowledge is fragmented across tools and files

• New hires struggle to understand systems

• ERP or software changes break existing documentation

Our role is to turn fragmented knowledge into a structured, reliable documentation system.

We provide documentation across systems, processes, and teams, including:

• Software & system documentation
• ERP and platform documentation (including Odoo)
• SOPs and operational procedures
• User manuals and internal guides
• Process and workflow documentation
• Knowledge base design and structure
• Documentation review and redesign

Each engagement is scoped individually based on system complexity and objectives.

Our documentation work follows the GreenMethod process:

• Structured intake and material collection

• System and process analysis

• Draft creation supported by internal analytical systems

• Human review, validation, and refinement

• Clear delivery and ownership

This ensures documentation is accurate, consistent, and usable beyond delivery.

Learn more about how we work →

Depending on scope, deliverables may include:

• Structured documentation sets

• SOP libraries

• User manuals and guides

• Process maps and explanations

• Centralized knowledge base (Notion, Confluence, Google Docs, or client systems)

• Version awareness and documentation ownership

All documentation is reviewed by an experienced consultant before delivery.

We document processes and workflows across a wide range of environments, including:

• ERP systems (e.g. Odoo)

• CRM platforms

• Internal business applications

• Custom software tools

• Integrated system landscapes

We are tool-agnostic and vendor-independent.

Each documentation project is scoped individually.

However, most IT documentation engagements fall within the following ranges:

• Documentation review & assessment: €750 – €1,500

• SOPs & operational documentation: €2,500 – €5,000

• IT / ERP documentation suites: €4,000 – €8,000

Pricing reflects responsibility, scope, and system complexity — not hours spent.

• Documentation-first approach

• Internally developed analytical methods including AI

• Human validation and accountability

• Minimal disruption to your team

• Built for continuity, not one-time delivery

We operate as a boutique agency, not a freelance service.